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Privacy Policy

PRIVACY POLICY

Lausitz International Medical Network (LIM-Net)

Last Updated: November 23, 2025

1. INTRODUCTION

Lausitz International Medical Network (LIM-Net) ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lim-net.de (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

2. INFORMATION WE COLLECT

We collect information in the following ways:

2.1 Information You Provide Directly:

  • Contact information (name, email address, phone number, mailing address)

  • Medical or healthcare-related inquiries

  • Feedback, comments, or messages submitted through contact forms

  • Account registration information

  • Payment information (processed securely through third-party providers)

2.2 Information Collected Automatically:

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website

  • IP address

  • Device identifiers

  • Cookies and similar tracking technologies

2.3 Information from Third Parties:

  • Partner hospitals and medical institutions

  • Analytics providers

  • Payment processors

  • Marketing partners

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

  • Providing and improving our services

  • Responding to inquiries and customer support

  • Processing transactions and payments

  • Sending promotional communications (with your consent)

  • Analyzing website usage and performance

  • Complying with legal obligations

  • Preventing fraud and ensuring security

  • Facilitating international medical network partnerships

4. LEGAL BASIS FOR PROCESSING (GDPR)

Under GDPR, we process your personal data based on:

  • Consent: When you explicitly agree to data processing

  • Contract: When necessary to provide services you've requested

  • Legal Obligation: When required by law

  • Legitimate Interests: When processing is necessary for our business operations

  • Vital Interests: When necessary to protect your health or safety

5. DATA STORAGE AND SECURITY

5.1 Data Storage:

  • Personal data is stored on secure servers located in the European Union

  • Data is retained only as long as necessary for the stated purposes

  • Medical information is stored with enhanced security measures

5.2 Security Measures:

  • SSL/TLS encryption for data transmission

  • Firewalls and intrusion detection systems

  • Regular security audits and updates

  • Access controls and authentication protocols

  • Employee confidentiality agreements

6. YOUR RIGHTS

6.1 GDPR Rights (EU Residents):

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

6.2 CCPA Rights (California Residents):

  • Right to know what personal information is collected

  • Right to know whether personal information is sold or disclosed

  • Right to delete personal information collected

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination for exercising CCPA rights

7. THIRD-PARTY SHARING

We may share your information with:

  • Partner medical institutions and hospitals

  • Service providers (hosting, analytics, payment processing)

  • Legal authorities when required by law

  • Business partners with your consent

We do not sell your personal data to third parties.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how you use our Site

  • Improve user experience

  • Deliver targeted content

You can control cookie settings through your browser. Disabling cookies may affect Site functionality.

9. INTERNATIONAL DATA TRANSFERS

As an international medical network, we may transfer data across borders. Such transfers comply with GDPR adequacy decisions and Standard Contractual Clauses.

10. CHILDREN'S PRIVACY

Our Site is not intended for children under 13 years old. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.

11. DATA RETENTION

  • Contact information: Retained for service provision and legal compliance

  • Medical inquiries: Retained per healthcare regulations (typically 10 years)

  • Marketing data: Retained until consent is withdrawn

  • Cookies: Retained per cookie policy (typically 1-2 years)

12. CONTACT INFORMATION FOR PRIVACY INQUIRIES

For privacy-related questions, requests, or complaints, please contact:

Lausitz International Medical Network (LIM-Net) Email: info@lim-net.de Phone: +49 (0) 321 25725725 Fax: +49 (0) 30 37719038 Address: Thiemstraße 111, Cottbus 03048, Germany

Data Protection Officer Contact: Email: info@lim-net.de

13. COMPLAINTS

If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site constitutes acceptance of the updated policy.

15. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information or to exercise your rights, contact us using the information provided in Section 12.

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